Terms of Service

Terms of Service

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Welcome to xingluchem.com. These Terms of Service govern your access to and use of our website, as well as all purchases of women’s fashion merchandise from our store. By browsing our site, creating an order or completing a purchase, you agree to be bound by these Terms. If you do not accept these terms, please do not use our website.

1‑Website Use

You may use this website only for lawful personal‑shopping purposes. You agree not to: ‑ Use robots, scrapers or automated tools to copy site content without written permission; ‑ Submit false, fraudulent order information; ‑ Attempt to breach website security; ‑ Violate any applicable local, national or international laws while visiting our store.

We reserve the right to restrict or terminate access for users violating these rules.

2‑Pricing & Product Information

All product prices shown on xingluchem.com are subject to change without prior notice. We make reasonable efforts to display accurate product photos, descriptions and colors. Due to different screen displays, we cannot guarantee that your device will perfectly reproduce item colors. Typographical or pricing errors do not bind us, and we may cancel orders caused by obvious price mistakes.

Product stock and availability may change at any time. We reserve the right to discontinue any women‑clothing items.

3‑Orders & Payment

When you place an order, you confirm you are authorized to use your selected payment method. Your order will only be processed after full successful payment authorization.

We hold the right to refuse, cancel or limit orders for suspected fraud, excessive quantity purchases or other reasonable business reasons. If your order gets canceled, we will issue a refund for amounts already charged.

4‑Shipping & Customs

All shipping timelines shown on our website are estimated and not legally guaranteed. Risk of package loss transfers to the carrier once goods leave our warehouse.

For international shipments, customers are responsible for any import duties, customs fees or local taxes that may apply upon arrival in your country. We cannot predict or cover these extra charges.

5‑Returns & Refunds

Return and refund activities follow our separate Return Policy page published on this website. All returned clothing items must be unused, unwashed, in original condition with tags attached.

6‑Intellectual Property

All content on xingluchem.com including text, images, logos, graphic designs and product photographs belongs to Xingluchem. You may not copy, reproduce, resell or redistribute any website content for commercial use without our written consent.

7‑Disclaimer of Warranties

Our website and fashion goods are offered on an “as‑is” basis. We do not guarantee uninterrupted, error‑free website performance. To the maximum extent permitted by applicable consumer law, we disclaim all implied warranties for merchantability and fitness for a particular purpose.

8‑Limitation of Liability

Xingluchem shall not be liable for any indirect, incidental or consequential damages arising out of your site usage or purchased clothing items, within limits allowed by law. This clause does not affect your mandatory statutory consumer rights.

9‑Modification of Terms

We may revise these Terms of Service at any time by posting updated content on this page. Your continued use of xingluchem.com after updates means you accept the revised terms.

10‑Contact Information

If you have any questions regarding these Terms of Service, please get in touch with our customer‑support team: Email: servicexingluchem@outlook.com

We aim to reply to valid inquiries within 24‑48 business hours. Messages sent on weekends or public holidays will be answered the next working day.

Thank you for shopping at xingluchem.com.